Thank you for sending your technician out to our nursing home. What a professional employee and a great technician for finding the trouble we had in our call system. Thank you for all your company has done for us.
I want to take a few minutes and let you know how wonderful it was to work on the nurse-call system with your technician, Rob. He was very professional and responsive at all times. As you know, it can be difficult working with nursing staff, but with Rob’s help the project moved along very smoothly. It was a pleasure working with him. Please let him know that he did a GREAT job.
Rob was our installer for the call bell system in the Emergency Department. Rob was very accommodating in working around the ED volumes. He adjusted his schedule to do the installation during the night shift to avoid disruption of patient care during our peak volumes on days. He informed myself or the charge nurse each morning of what rooms he would need closed and what to expect each night. He took time to explain the system, how it worked etc., to the staff after working all night. He was always polite and courteous to staff and respectful of the patients in the department while working.
It was a pleasure spending time with Comm-Tronics last week. Your team’s understanding of the healthcare industry is impressive. I would like to thank Comm-Tronics for being an outstanding distributor by helping their customers differentiate between West-Com Nurse Call Systems and all the others.
I would like to take this time and thank [the] crew for doing a great job. They all were working very hard to get our system up and working. This is not an easy place to work sometimes but they worked with the residents and got the job done. We interrupted those guys sometimes with problems and they just took off and fixed it. Also, I would like to thank everyone that is on-call at night and weekends. If I called them, they helped walk me through it on the phone, if that didn’t solve the issue they were here. This new nurse call system is very important to us and I think it is working great. Your guys trained us on how the systems works and did a great job. Comm-Tronics has done a great job for us and I would recommend your company to everyone. Thanks again and I hope we can continue doing business together..
There’s a reason I use Comm-Tronics over and over for our communication needs. They are a company that truly cares about their clients and their quality of work. Their technicians are very responsive to our needs and are a pleasure to work with.
I would like to thank Comm-Tronics for the great response time, help and support on our nurse call systems…especially Randy and Steve, who always go that extra mile. Thanks, too, to Mike for his help and support. And last thanks to Anna for taking care of the service calls and Ann for dealing with me calling her Anna.
Randy and the rest of the team at Comm-Tronics are very responsive to our needs. When we request a quotation for a new system or are in need of a service call, their turn-around time is excellent. Their service personnel are flexible & professional when interacting with our associates.
Just wanted to drop you a line of thank you and appreciation for the work that [your tech] does when he is called related to an issue here at The Methodist Home. He has great customer service skills and works well with all that may need to be involved to resolve our issues. Thank you for having such wonderful people in your service.
All is good. I enjoyed working with your crew; very professional and knowledgeable about the issues. Work was completed within the timeframe and the Lombardi staff [at Georgetown University Hospital] experienced no down time in their operations.