Comprehensive security solutions to access, record and report on activities within your facility.
All is good. I enjoyed working with your crew; very professional and knowledgeable about the issues. Work was completed within the timeframe and the Lombardi staff [at Georgetown University Hospital] experienced no down time in their operations.
Tami, thank you for all that you do. You and your team are always able to help with problems we are having. You pick up broken pillow speakers in a timely manner which we appreciate and you deliver replacements in a timely manner!
I want to take a few minutes and let you know how wonderful it was to work on the nurse-call system with your technician, Rob. He was very professional and responsive at all times. As you know, it can be difficult working with nursing staff, but with Rob’s help the project moved along very smoothly. It was a pleasure working with him. Please let him know that he did a GREAT job.
I want to personally thank the technicians who were on site yesterday. They were both professional and efficient. Within a matter of hours, they diagnosed and repaired the issue, which has been haunting us for several months. The emergency call system is now fully up to speed and operating properly. Thanks for your resolution.
I wanted to take a moment to provide you with some feedback on one of your employees. Steve’s accountability to resolve problems along with his technical knowledge make him a very valuable asset to your company. We have never had an issue at MFSMC that Steve and his extensive knowledge has not been able to provide excellent service on — regardless of the hour of the day or the severity of the call. Please inform Steve of our appreciation.
Mr. Crider, I want to drop you a note of thanks. During my 12 years in Healthcare Security, I’ve yet to come across a group of people like you have there. Sometimes I feel like part of the company with the way your staff includes me in the issues and resolutions. Over the years, your company has always been foremost in my mind when an issue arises. Either as a ‘go-to’ solution for a problem or as a ‘wish I could get Comm-Tronics in here for this’.
This was solidified in my mind last week when you threw in a lot of resources to fix our video software issues. The issues were resolved with no loss of video and no noticeable interruption. This is just one example, and I think it goes not only to the dedication of your staff, but the climate that your leadership creates. It’s not just one or two people [in your organization that genuinely seem to have a drive to succeed in facing some of the challenges that come from this line of work, but it seems like it’s the norm in your business. Thanks for being there as a company and as a supporter of our field.
Thank you so much for the follow-up. Randy did an excellent job. He was very informative and works well with us. So far so good, everything is working well. Please know that if I need anything else, I will not hesitate to call Comm-Tronics.
I wanted to take a moment to convey my thanks for Dave and Jim. They have run the ball from the beginning. doing the installation for our new digital radio system here at MedStar Washington Hospital Center. They worked tirelessly to make sure everything was working properly and even made sure that we had coverage in areas where did not previously have service. If only all of our vendors had the same professionalism and caring demeanor that they displayed. They are truly an asset and I look forward to working with them again.
Randy and the rest of the team at Comm-Tronics are very responsive to our needs. When we request a quotation for a new system or are in need of a service call, their turn-around time is excellent. Their service personnel are flexible & professional when interacting with our associates.
It was a pleasure spending time with Comm-Tronics last week. Your team’s understanding of the healthcare industry is impressive. I would like to thank Comm-Tronics for being an outstanding distributor by helping their customers differentiate between West-Com Nurse Call Systems and all the others.
A COMM-TRONICS installed access control system can help control who goes where and when.
- Complicated access issues easily managed:
- One door, many doors, thousands of doors
- One building, many buildings, multiple campuses
- Event management: scheduling, monitor, control, access
- Photo ID badging, smart card, visitor management
A COMM-TRONICS installed access control system is easily installed, maintained and managed.
- Modular, open, scalable, intuitive and flexible
- IP-based, stand alone architecture or integrated into existing network
- Easy configuration for complicated access issues
- Manage single site to multi-campus networks
- Enhanced security features to protect patient and staff privacy
- Comm-Tronics 24/7/365 local service and support
A COMM-TRONICS access control system is cost effective and leverages investments in other systems.
- Forward looking intuitive technology
- Security issues easily managed – single site or multi-campus
- Budget friendly building block architecture
- Tailored reports and alerts to provide the information you need
- Web-based access from any connected device…anywhere
- Integrates into other security and facility technologies
- Increased patient, staff and visitor comfort and security
- Comm-Tronics local 24/7/365 service and support